Why CRM? Why Now?
Moving into a 'new normal'. How does the customer behaviour change during the current outbreak? How can we keep a strong relationship with our customers, keep earning their trust and loyalty, and remain their trusted partners in times of uncertainty? Many of these questions can be answered through CRM.
Daniel Urminsky (Country Manager CZ & Region Manager - Emerging Countries) talks about a broad range of topics, starting from what CRM is and how it operates, and going into the details of specific use cases of CRM platforms and tools for our clients.
“Businesses as well as citizens have strong responsibility to adapt and show solidarity to help minimize and mitigate the negative effects of this pandemic on society and the lives of humans all over. And that's why we are here today.”
for a recording of this webinar.
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